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Start your journey with IFX Payments

Thousands of businesses trust us to simplify international payments, reduce the impact of currency fluctuations on their bottom line, and bring clarity to multi-currency account management. Fill in this short form to connect with one of our specialists who will be in touch to help you get started.

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Looking for a personal service

We also support individuals with their currency exchange and international transactions. Whether you're buying or selling property abroad, transferring funds across borders, or moving pensions or savings internationally, our expert team is here to help.

Find out more
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Challenges we know you have

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Limited access to domestic & cross-border payment rails

IFX provides: Local collection + payout capabilities and SWIFT payments without requiring direct connectivity buildout. Tailored support for WTR-aligned payment messaging. Outcome: Market-level UX without building your own global banking network

FX volatility + limited currency coverage

IFX provides: Aggregated FX liquidity and access to 70+ currencies. Real-time quoting APIs for live rates across 40+ currencies. Outcome: Price certainty for clients without heavy treasury complexity

IFX provides: Bespoke pricing models to support scalable revenue design—FX margins, payment fees, account fees, and volume-based structures. Outcome: Higher per-transaction margin + diversified revenue streams

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22 April 2026

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Table comparing 3 different types of international payment solution provider Pros Cons Specialised cross-border payment providers (like IFX) Efficient account opening and onboarding Multi-currency accounts, virtual IBANs, and sub-accounts (in some cases) Competitive exchange rates Pricing that reflects your transaction volume or industry-specific needs Proactive, human support Choice of payment routes (SWIFT, SEPA, Faster Payments) […]

15 February 2026

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Welcome to the weekly market update from IFX payments. The global economy was allowed a brief sigh of relief this morning as big movements were made in the US and China trade talks. Read on to find out more. Current rates Currency pair Rate eur usd 1.1099 gbp eur 1.1864 gbp usd 1.3170 Rates correct as […]

27 May 2025

Accelerated trade talks provide Euro boost

Following a deadline extension for tariffs, things are currently looking up for the Eurozone. The Pound is also in a good place. The Dollar… not so much. Read on to find out more.

22 May 2025

How PSPs can succeed in 2025

To succeed as a PSP in 2025, there are four key areas to consider. IFX experts share their perspectives here.

19 May 2025

US ratings downgrade slams breaks on market recovery

Things are looking moody for the US but brighter for the UK and Europe in this week’s report, as deals are struck and ratings cut. Read about EU/UK deal, Moody’s Ratings impact and future of EUR.

Fintech Onboarding Guide — IFX Payments
Fintech Onboarding

Everything you
need to get
started with IFX

A clear, structured guide to opening your account with IFX Payments. Understand exactly what we need, why we ask for it, and how to prepare — so you can move faster.

Onboarding at a glance
📋
Document sections
6 areas covered
Interactive checklist
Track your progress
📎
Ready-to-use templates
2 letters included
🔑
Sub-account process
New — streamlined
Scroll

Three steps to account opening

Prepare your documentation, complete the IFX questionnaires, and submit to your relationship manager. We'll take it from there.

01
Prepare your documents
Gather KYC documents, corporate filings, and individual IDs. Regulated PSPs will need additional compliance materials.
02
Complete the questionnaires
Return the signed Attestation Letter, Wolfsberg Questionnaire, and Business Description Questionnaire to your IFX contact.
03
Submit & go live
Our compliance team reviews your pack. Once approved, your InForex account is created and you're ready to trade.

What we need from you

Use the checklist below to track your progress. Click any item to see why it's required and what format we accept.

0 of 0 items completed
Corporate structure
Memorandum & Articles of Association / Articles of Incorporation
Required

Why we ask: Your constitutional document confirms how your company is governed and its legal purpose. We are required to understand the entity we are onboarding before opening any account.

Accepted: certified copy or official filing from Companies House or local equivalent.
Certificate of Incorporation / Registration / Formation
Required

Why we ask: Confirms the legal existence of your entity. Regulatory frameworks require us to verify we are dealing with a legitimately registered business before processing payments.

Official list of directors
Required

Why we ask: We need to identify individuals who control and direct the business. Under AML regulations, those with significant control must be verified.

Share certificate(s) or commercial registry ownership document
Required

Why we ask: Establishes your ownership structure. Regulators require us to understand who ultimately owns the business to prevent financial crime.

Full shareholder list with percentage breakdown
Required

Why we ask: Required where there is one ownership layer with multiple shareholders. We need to map ownership accurately to identify all Ultimate Beneficial Owners.

Individual identity verification
Government-issued ID for all UBOs with 10%+ ownership
Required

Why we ask: Any individual owning 10% or more is classified as an Ultimate Beneficial Owner under the UK Money Laundering Regulations. We are legally required to verify their identity.

Valid forms: current passport or government-issued photo ID.
IDs for at least two directors and all Authorised Signatories
Required

Why we ask: Directors and authorised signatories have the authority to instruct transactions. Verifying their identity ensures we know who is acting on the company's behalf.

Proof of trading address (bank statement or utility bill, within 3 months)
Required

Why we ask: We must verify where the business operates from. A personal proof of address in a director's or UBO's name is also acceptable as an alternative.

Accepted: bank statement, utility bill (water, electricity, gas, landline), dated within 3 months.
Business information
Authorised Representative Letter (signed by a Director)
Required

Why we ask: Designates who is authorised to act as representative for your company in dealings with IFX. Template provided by your relationship manager.

Template available in the Downloads section below — must be signed by a Director.
Detailed nature of business + supporting agreements or invoices
Required

Why we ask: Understanding your business model lets us assess your payment flow risk profile, confirm we can support your use case, and satisfy our regulatory due diligence obligations.

3 months business bank statements
Required

Why we ask: Bank statements evidence your existing transaction volumes and patterns, helping us verify the information you've provided about expected activity.

Purpose of account, expected monthly volumes, currencies and countries
Required

Why we ask: Allows us to configure your account correctly from day one and establishes your expected activity baseline for ongoing monitoring.

Be as specific as possible — accurate volume forecasts reduce payment queries after go-live.
Business email address, website URL, and UK VAT number
Required

Why we ask: Validates the existence and legitimacy of your business. Digital presence confirms active trading; VAT number confirms HMRC registration where applicable.

For authorised Payment Institutions, EMIs and licensed PSPs

In addition to the standard KYC documentation, regulated payment companies are required to provide the following. These requirements reflect IFX's obligations as a regulated firm conducting enhanced due diligence on PSP clients.

Regulatory credentials
Licence documentation / number (FCA, FINTRAC or local equivalent)
Regulated only

Why we ask: As a regulated entity ourselves, IFX must verify that any PSP we work with holds appropriate authorisation in its jurisdiction. This is a condition of our own regulatory framework.

Evidence of SWIFT BIC registration
Regulated only

Why we ask: A SWIFT BIC is required to identify your institution in international payments. If you don't currently hold one, IFX requires registration for a non-connected BIC before onboarding.

Pay.UK registration
Regulated only

Why we ask: Pay.UK governs UK payment scheme rules including the APP Fraud mandatory reimbursement framework. Registration confirms compliance with UK domestic payment standards.

ICO Registration (UK entities only)
Regulated only

Why we ask: Under UK GDPR and the Data Protection Act 2018, organisations that process personal data must register with the ICO. This confirms your data protection obligations are in order.

Financial crime & compliance
AML Policy
Regulated only

Why we ask: Your AML policy documents how you manage money laundering risk. IFX is required to review PSP clients' financial crime frameworks to confirm they meet minimum standards.

External AML audit (at onboarding and annually thereafter)
Regulated only

Why we ask: An independent assessment of your AML controls provides assurance that your compliance framework functions effectively in practice. Must be from an IFX-approved auditor.

Fraud Policy
Regulated only

Why we ask: Confirms you have documented controls for identifying, preventing, and reporting fraud. Robust fraud policies are essential given the volume of payments flowing through PSP accounts.

Safeguarding Policy + Safeguarding Audit (UK entities only)
Regulated only

Why we ask: Authorised PIs and EMIs are legally required to safeguard customer funds under the UK Payment Services Regulations 2017. We need evidence your arrangements are compliant and independently audited.

Sample CDD files
Regulated only

Why we ask: Sample Customer Due Diligence files demonstrate that your onboarding standards meet IFX's requirements, giving us confidence that your own customers have been appropriately verified.

Financial standing & volume
Annual financials / audited accounts
Regulated only

Why we ask: Confirms your financial health and legitimacy, and supports our assessment of whether you have the financial standing appropriate to the volumes you intend to process.

Total customer numbers with jurisdictional and industry breakdown (%)
Regulated only

Why we ask: Helps us assess the overall risk profile of the flows we'll process on your behalf. Concentration in certain jurisdictions or sectors may require enhanced due diligence.

Reverse Solicitation declaration
Regulated only

Why we ask: For clients operating outside the UK, confirms the relationship was initiated at your request — an important distinction under certain regulatory regimes.

Why IFX uses questionnaires

As a regulated firm, IFX must conduct enhanced due diligence on all PSP and fintech clients. Questionnaires provide a structured, consistent way to assess your compliance framework, business model, and financial crime controls — and help accelerate onboarding by reducing back-and-forth.

IFX Wolfsberg Questionnaire (WQ)
Regulated only

What it covers: Entity and ownership details, AML/CTF/sanctions programme, KYC and CDD procedures, suspicious activity reporting, AML training, anti-bribery controls, quality assurance, PSP management information, safeguarding, and fraud controls.

Who signs it: Must be signed by your Group MLRO, Chief Compliance Officer, or equivalent.

The Wolfsberg questionnaire is an internationally recognised standard for correspondent banking due diligence. Completing it once is generally sufficient for multiple correspondent relationships.
IFX Compliance Questionnaire (for PIs / Small PIs)
Regulated only

What it covers: Safeguarding arrangements, client money segregation, reconciliation processes, shortfall procedures, and how you communicate safeguarding obligations to your own customers.

Why: The FCA Payment Services Regulations place specific obligations on PIs and EMIs around client fund protection. This confirms you are meeting those standards.

Business Description Questionnaire
Regulated only

What it covers: Services and products offered, countries of operation, customer breakdown by jurisdiction and industry, high-risk customer categories, payment flow types (treasury, intra-group, acquiring, payment services, embedded PSP), expected volumes, currencies, and BIC code.

Why: This directly determines how your account is configured — the more detail you provide, the faster your setup.

Attestation Letter (signed by a Director)
Regulated only

What it covers: Confirms you hold an appropriate licence, have appointed a qualified MLRO, and agree not to route prohibited payment types through IFX — including MSBs dealing in cash, crypto firms, offshore banking, adult entertainment, shell companies, and unlicensed gambling operators.

Why: Sets the contractual and compliance baseline for the relationship. Template available in the Downloads section below.

Template available in the Downloads section — must be signed by a Director and returned before account opening.

New — streamlined sub-account process

IFX is introducing a new process that allows a designated Onboarding Team contact — rather than solely an Authorised Signatory — to request sub-accounts on your behalf. This reduces friction significantly for clients who open sub-accounts regularly.

Sub-Account Authorisation Letter (signed by a Director)
New process

What it is: An authorisation letter — similar in nature to the existing Authorised Signatory letter — that designates a specific team, department, or named contact as permitted to request sub-accounts. Drafted by IFX and submitted to our Legal team for approval.

Once approved, your designated contact is added to InForex as a Sub-Account Approver. Their Authorised to Trade setting remains set to No.
Contact details for your designated Sub-Account Approver
New process

What we need: Full name, job title, email address, and phone number of the individual or team designated as your Sub-Account Approver. This contact will be added to your InForex profile and recognised for all sub-account requests, allowing your operations team to move quickly without Director-level sign-off each time.

How the sub-account process works
1
Director signs the Sub-Account Authorisation Letter
IFX provides the letter template. A Director must sign to confirm the designated approver's authority.
2
IFX Legal reviews and approves
The letter is submitted internally to IFX Legal for sign-off before the approver is activated.
3
Contact added to InForex as Sub-Account Approver
Your designated contact is created in InForex with the Sub-Account Approver role. Authorised to Trade remains No.
4
Approver requests sub-accounts directly
Your operations team can submit sub-account requests without requiring Director involvement each time.
IFX team notifies clients once the process is formally live
The wider team will be updated once everything is formally signed off and available to use.

What happens next

From document submission to your first live payment — here's what to expect at each stage.

Stage 01
Submission
Send your completed documentation pack to your IFX relationship manager. Submitting everything together significantly reduces delays — incomplete submissions may pause the process while outstanding items are requested.
Stage 02
Compliance review
Our compliance team reviews your documentation and may follow up with clarification questions. The Wolfsberg Questionnaire and Attestation Letter are reviewed by senior compliance personnel and may take additional time.
Stage 03
Account opening
Once all documentation is approved, your account is created in InForex. Your relationship manager will confirm your account details, agreed trading limits, and available currency pairs.
Ongoing
Ongoing obligations
As a regulated client, you'll be subject to annual KYC renewal, periodic re-submission of the AML audit, and ongoing transaction monitoring. Your relationship manager will keep you informed of refresh requirements in advance.
Ready to get started?

Speak to your IFX relationship manager to receive your personalised documentation checklist, template pack, and a direct line into our onboarding team.

SUBMIT CLAIM

Get in touch

Whether you’re looking to speak to one of our dedicated teams or someone in a specific office, please contact us to find out how we can help you.

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Get in touch

Whether you’re looking to speak to one of our dedicated teams or someone in a specific office, please contact us to find out how we can help you.

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